S-5! is working full steam ahead on the re-invention of every department, availing of every opportunity for improvement. From marketing and communications to manufacturing and sales to research and development, we are integrating extensive improvements into all phases and functions of our company. We are reinvigorating the entrepreneurial spirit that underpins this organization. We are performing the same functions but in new and different ways.
Our sales team is facing customers through video conferencing – no planes, airports, rental cars and hotel rooms for now; they are training distribution channels and end-users through educational webinars. We are communicating more and more through social media and online communications. And, we are coordinating interdepartmental functions via digital media. It is actually more time-and cost-effective than the ways of yesterday. We are accelerating the implementation of our new ERP and CRM systems, fast-tracking our manufacturing plant expansion program, stepping up R&D with new products and installing new automation equipment in production. We are working harder and faster than ever before.
S-5! has and will continue to identify the opportunities hidden within this difficulty and align ourselves, our strategies and preparations to emerge on the other side of this pandemic as a more vibrant company. We will be stronger, more effective, more purposeful, more dynamic, more resilient with more fluid operational procedures and infrastructure, closer customer contact and rapport, higher production rates, and lower operating costs in all departments.