DARIEN, Conn., Nov. 4 /PRNewswire/ -- Providing consumer education, especially helping the amateur buyer, is the hallmark of a company trying to establish value as the true barometer of a buying decision. Providing it in such extensive and diverse ways as Burr Roofing, Siding & Windows is worthy of special recognition. So it was on October 26, 2006 when the Connecticut Better Business Bureau (CTBBB) awarded Burr the 2006 Business/Consumer Education Award. "Many of our customers are first-time purchasers of replacement roofing, siding, windows and gutters and are completely unfamiliar with how to determine their best deal for price and value," stated Robert G. Priest, President and Owner of Burr Roofing, Siding & Windows of Darien. "Only asking 'how much does it cost' and 'when can you start' leaves too many homeowners completely dissatisfied with their home improvement experience," Mr. Priest added. Over 2,300 complaints and lawsuits are filed each year with the Connecticut Department of Consumer Protection and the CTBBB against home improvement contractors. Education to help Connecticut consumers avoid the grief, anxiety, pitfalls and aggravation when it comes to buying roofing, siding, windows and gutters is extremely beneficial. "A recent study of 700 home improvement customers found that 48% would NOT hire their contractor again," cited Mr. Priest. "That means that the likelihood of a successful project is about that of a coin toss to the uninformed," he continued. Burr provides some of its decision-making and buying information as part of their Anxiety Avoidance Program and Successful Project Assurance Packet. "92% of Burr's customers are part of the 52% who are satisfied home improvement customers. We're very happy that the CTBBB recognized us for this," concluded Mr. Priest. Burr Roofing, Siding & Windows (http://www.roof123.com/) provides exterior home improvement services, like roofing, siding, windows and gutters, to customers in New Haven and Fairfield counties in Connecticut and Westchester County in New York. Burr leads in providing decision-making and purchasing information to help all buyers, especially first-time buyers, understand how to obtain their best deal for price AND value. Burr is a member of CCN, Certified Contractors NetWork, an association of contractors committed to improving their "best practices," and employs the Monopolize Your Marketplace(TM) strategic marketing system, both are geared toward building a better company and letting the marketplace know how to value it.
